FAQ

Shipping & Delivery

How long will my order take to arrive?
Orders are typically processed within 3-5 working days and shipped as quickly as possible.Due to international shipping and high demand, this may take longer than expected so be please be patient with us!

Any further concerns please do not hesitate to email us InquiriesDollvina@gmail.com

Do you offer international shipping?
Yes we do ship globally.

Orders & Returns

What is your return policy?
We accept returns within 14 days of delivery for unworn items in original condition, any damages will NOT be eligible for return.

How do I track my order?
You'll receive a tracking number via email once your order ships.

Products

How do I care for my items?
Care instructions are included with each product. We recommend following the label guidelines to maintain quality.

Are your products authentic?
Yes, all products are 100% authentic and sourced directly from authorized suppliers.